Notes from our customers
December 22, 2011 - Joanne of Pittsford, NY
"Hello Debra, Just got my package this afternoon. I cant say thank you enough for personally insuring the arrival of a gift for a dear friend. Merry Christmas ! Joanne"
December 16, 2011 - Jason of Los Angeles, CA
"Debra-
Thank you for the great product! I previously purchased the same wall hanging at a small shop in Cape Cod many years ago and my mom loved it so much I decided to get her one for Christmas. I love supporting small local businesses and artisans so I am happy to support you all in your business. I will check out more on your website to see what else might make a great gift.
As for feedback on the ordering process, everything was great. Shipping was fat and product came in excellent condition.
Thanks for all you do.
Jason"
December 1, 2011 - Dea of Pasadena, MD
"Hi Debra - I got the package yesterday. I do have feedback...it was great to get the note you placed inside and on the outside of the package. It made the whole transaction feel really personal and I like that. I am a big proponent of taking care of your customers, so when I find a place that does, I will always continue to buy/use their services. Also, I like to share my good experiences with others. So yes...thank you very much for the good and personal service!
Happy Holidays to you as well! Dea"
October 23, 2011 - Lisa of Melbourne, Australia
"Hi Debra,
Not sure if you remember me - I bought x3 of the '3 Sisters'' necklaces from you a few months ago - and you shipped them here to me in Melbourne.
I just wanted to let you know I gave them to my sisters recently (and kept one for myself!) and they absolutely loved them, I was so thrilled with the outcome! I loved them too but you never quite know if someone else will love them as much as you!
Anyway, the whole experience of dealing with you and the success of giving them as gifts has made me really happy -and I just wanted to say thank you once again.
Many, many, many thanks,
Lisa"
September 11, 2011 - Kenneth of Falmouth, MA
"Debra,
I received the bracelet on Thursday and I am very happy with it. It is the perfect gift in this instance and I’m thankful to have found it. It has been an absolute pleasure dealing with you and your company. I especially appreciate that you looked into availability and got back to me during the weekend.
I would highly recommend your business to anyone that is looking for quality products and a company that goes above and beyond expectations.
Sincerely, Ken S"
August 25, 2011 - Peggy of Sioux Falls, SD on her 'Dream With Faith' bracelet by Island Cowgirl
"Debra,
My bracelet arrived today and I love it! It fits great. I can't believe my husband noticed it and he thought it was cute. He usually doesn't notice my jewelry at all.
I'm very excited with the bracelet and when I get ready to treat myself to ear rings I'll have to take you up on your offer to order me more Island Cowgirl. I really appreciate the offer and your service.
Have a great everyday. And Thanks Again!!
Peggy"
May 13, 2011 - Heather of Alexandria, VA
"Thanks, Debra!
This works perfectly. My sister and I adored your store on Patrick Street. I was sad to see it close, but I am so happy to know that you're still spreading love and cheer virtually! You can count on me to remain a faithful customer, as I have never encountered a more creative and inspirational store run by a more creative and inspirational woman!
Many thanks,
Heather"
April 16, 2011 - Samantha of Arlington, VA on receiving her Curly Girl cards.
Hi Debra,
I just wanted to thank you for your note and for a fabulous product! I received my order in the mail and couldn't be more pleased! I was so sad to hear that your Old Town store has closed (I used to stop in whenever I was in the neighborhood), but I am thrilled to know that I can still order all my favorite things online.
Thank you!! Samantha
April 15, 2011 - Carol of West Newton, MA
Hi Debra, Just wanted to thank you and let you know the cards arrived this morning. The packaging is wonderful. Thank you for the little "inspiration medal" attached to the package. Very thoughtful. It is such a pleasure to do business with you and I have book marked your website on my computer. Thank you again. All the best, Carol
March 10, 2011 - Kelly of Oregon City, OR on ordering a Curly Girl Design mug.
"Debra, Thank you sooooo much for your attentiveness and speed at which you helped me get the mug! I got it in the mail on Wed! Loved your personal touch on the box as well.
Blessings to you! Kelly :-)"
February 26, 2011 - Jeannie of Edmond, OK on ordering signs by Joanne Sharpe.
"Hi Debra! I just wanted to let you know I received my package! Thank you! I kept the box because I love how cute it was. The art is fantastic so please extend my gratitude to the artist. I hope you continue to thrive in your business. Thanks again for taking wonderful care of my order. I will definately order again.
Jeannie (snow yesterday, 70's today - Typical Oklahoma weather)"
December 24, 2010 - Marisa of Santa Monica, CA
"Debra,
Thank you so very much for your help with this. I apologize for interrupting your schedule, but I am so appreciative of your willingness to take the time to ensure my gifts were ordered and shipped in time. You are my angel this Christmas!
Happy holidays and best wishes, Marisa"
December 15, 2010 - Sara of Arlington, VA
"Hi Debra, I received my order yesterday, thank you so much!! It came out perfect. Everything was so great, from you calling to make sure what I wanted to the personal touches with the packaging, I really appreciate it. It was awesome doing business with you and I definitely want to check out the store in person sometime!
Thanks again and hope you have a good holiday, Sara"
December 14, 2010 - Eli of Blue Springs, MO
"Hey Debra,
Just a quick note to let you know that the package was received tonight, and the necklace looks beautiful and will make a wonderful Christmas present. Thank you for your help and your amazing service.
-Eli"
December 8, 2010 - Suzie of Brighton, East Sussex, UK
"Hi Debra
Just to let you know that my order arrived yesterday! Loved the delightful personalised packaging!
I'm so happy with the pins. My sisters are going to love them as much as I do I'm sure!
I wish you a very merry Christmas and a healthy, happy and successful 2011.
Suzie"
December 8, 2010 - Karen of Salem, OR
"Your package arrived today. Thank you. This gift is for our Women’s Ministry leader at our church. She is always saying…give me a cape and a tiara and I can change the world”…. This will be a perfect gift for her. I’m not even taking it out of the box (took out receipt). I repackaged it and giving it to her the way you sent it. What a cheery box to receive. Be assured, I will be looking at other things on your website.
May you have a blessed Christmas.
Karen"
October 3, 2010 - Ayesha of Rex, GA
"I just want to thank you so much for the beautiful bangle! I appreciate your customer service, and I also appreciate the quotes on the outside of the box. It's the little things. The package came quicker than I thought that it would. Thank you for everything!"
August 13, 2010 - Beth from Spring, TX
"Thanks so much, Debra!!!
Wow! What a pleasure to do business with someone who takes such apparent pride in her business! I feel so blessed to have found your FABULOUS store online.... am passing your website along to my friends!
If ever I find myself in Virginia I'll stop in and introduce myself!
Beth Y"
July 28, 2010 - Natalia from Otisville, NY (Again! Thanks Natalia!)
"Hi Debra,
I just got home to a great surprise. I received my necklaces a day earlier than I expected and I couldn't be happier. One is for me and the other two are for my two amazing younger sisters. One lives far away in Florida and I am fortunate to have the other one a short distance away from me. When I saw the necklaces on your website I just had to have them. I bought one for each of my sisters so that they could have a small and beautiful reminder of just how much they mean to me. Again thank you for being so considerate and packing each necklace so perfectly. I love what you do and am a life long fan! All the best and looking forward to future purchases.
Natalia"
June 8, 2010 - Natalia from Otisville, NY
"Debra,
I just wanted to send you a quick note of thanks for the bracelet I received this past Saturday. I love how you decorated the box and love even more the fact that I was able to purchase this bracelet which I have had my eye in for a long time now. I have been a fan of your store and website since I first discovered it while living in Arlington for a brief moment in time. You are such a positive person and I can't help but admire the way you live your life. I will continue to support your store and look forward to purchasing more items in the future. I hope you have a blessed day."
April 22, 2010 - Kathy from Edmonton, Canada
"Hello Debra, Today was a great day!! My beautiful jewelry arrived from you. Thank you sooooooo much. I love each piece. I am a big fan of Island Cowgirl. The "Happy Heart" is perfect. I wear a lot of silver heart jewelry. The initial / heart charms pendant is very, very cute!!! I put it on with the pieces I was already wearing and it looked awesome, the layered look. It's still too cold here to wear an anklet, but I can hardly wait to wear it this summer or sooner!! :)
I love your personal touches and superb customer service. You have been wonderful to work with!! I must tell you that the the inspirational "rock"...Life is Good...couldn't have arrived at a more perfect time. My life is hectic and complicated right now, due to my younger brother's passing last July. Sometimes when a family member passes on there is chaos and division amongst people and that happens to be going on in my life. So thank you for the reminder that Life is Good. I shall carry it with me as a reminder!
Until next time....take care. Kathy"
March 18, 2010 - Jeri from Plesant Lake, MI
"Debra,
THANKS SO MUCH! I'm traveling and forgot to forward my calls -- sorry for the inconvenience and I so much appreciate your diligence! Most shops would have just held the order until the buyer returned the call -- not you! You're WONDERFUL!!
I didn't get a chance to tell you how much my friend LOVED her gift!! She called me right after she opened it to thank me for sending such a "special" gift, not only for her, but her Dad - she was on the verge of tears. I've sent her presents for many years, and this was the first to get such a response. I plan on sending all future gifts exclusively from La Muse!!
My lamp looks great on the night stand and the tea candle holders are fairly often - so glad you had three to purchase (and didn't give one away accidentally!!) I didn't get an e-mail request to rate my shopping experience from Yahoo for the shipment in February as I did last year - was hoping to write another rave review about my favorite store. Are these requests automatically generated, or do you have to issue the request when the order is placed? Let me know if there's a link to access, especially for N's order.
Have a wonderful evening and thank you once again for EVERYTHING!
All the best, Jeri"
February 24, 2010 - John, a local customer
"Debra, My name is John Miller and I visited your store on Sunday 2/21 and really enjoyed everything your store has to offer. Though I only got a card, your husband was very nice and funny. I plan on bringing my sister and mother there and will spread the word of such a great store. Hope your week is going well."
Thanks so much John - notes like this make my day! Good to know my husband didn't scare you away either. :)
February 8, 2010 - Julie of New York, NY who purchased Hanni's 'Nothing is worth more than this day' bracelet.
"Debra,
The bracelet arrived on Friday and it is wonderful. I’m not a fancy girl so I love that font which is not too far from my own handwriting. Ironically my watch committed suicide last week so the bracelet has now replaced it. My 7yr old daughter is battling leukemia so it is a wonderful and constant reminder for me to stop obsessing on minutes and carpe my diems.
Thank you! Julie"
December 22, 2009 - Eileen of Randolph, NJ
"Hi Debra I just wanted to let you know that my friend Nicole (the second recipient of the pocket charms) absolutely loved the pocket charms that I gave to her for Christmas. I was flattered when she emailed me back to ask me where I had purchased them. I emailed her your link and she told me that today she ordered four of them from you. I am so pleased to have found your wonderful website. Too bad your store is a bit of a drive from NJ - but there is always the fun of internet shopping. Keep up the great work and have a wonderful and restful holiday. Best regards, Eileen Moran"
Thanks Eileen - notes like this truly make my day. A compliment AND a referral! Life is good. :)
December 18, 2009 - Heidi of Tampa, FL
"Debra,
I wanted to thank you for the personal touches that you add to your ordering and delivery services. They make it feel more like walking into a small shop than ordering from a website. And, the product is just as impressive. Thank you for offering such a unique gift in a convenient yet personal way.
Heidi"
November 27, 2009 - Kaite of Rocky River, OH
"Debra,
I'm so sorry it's taken me this long to reply! You helped handle a broken bracelet for me back in November that I had gotten for my best friend. Well, THANK YOU to you and I made sure to send a special THANK YOU to Sandy and her team on the west coast! You guys are awesome. She replaced it so quickly and I was able to give it to my best friend as a birthday gift this year-- I can't begin to tell you how she was so excited and of course the message couldn't have come (again) at a more appropriate moment in her life.
Thanks again! If there is anywhere I can testify to the quality customer service you provide at La Muse please let me know. I will be a long time shopper and have passed along your site without hesitation!
Thanks, Kaite"
November 14, 2009 - Leticia of Las Cruces, NM
"Debra, My name is Tisha Cross and I purchased a necklace for my mother as a birthday gift. My mother was recently diagnosed with cancer, and I felt that the message on the necklace was fitting for her situation. My mother absolutely LOVES the gift. Furthermore, she LOVES the rock (which had a message on it) that came with it. I want to thank you SO VERY MUCH for your addition of such a precious and thoughtful gift. My mother wears the necklace everyday and keeps the rock in a pocket or her purse. Have a wonderful weekend and thank you again!!!"
November 12, 2009 - Chuck of Ephrata, PA (who ordered a 'Never trust a dog to watch your food' tile from Spooner Creek)
"I opened the package and checked the item but didn't originally see your note. So since you sent such a nice note, I will pass something along. I originally saw this item in a catalog. It was priced at $12.99 and shipping would have been $6.50. Being the value conscious shopper that I am I looked for the item online, actually "Goggling" the phrase "Never trust a dog to watch your food". That is how I happened upon LaMuse. Of course the item was less expensive all the way around, so I ordered it. The buying experience was very pleasant. The plaque is for my daughter. She has a habit of leaving her food where her dog can and does get it if she takes her eyes off it for more than a few seconds."
November 9, 2009 - Amy of Vincennes, IN
"I received my order late last week! It was wonderful and I'm sure my mom is going to love it!! Thank you so much for your prompt communication in keeping me updated as to the status of this order. It was such a joy doing business with La Muse and you!"
November 2, 2009 - Rosemary of Ft. Wayne, IN
"Wanted your company to know how excited my sister Joanne was on receiving her "road rise to meet you" necklace. She said it was beautifully packaged and came with a nice note. Guess I made the right choice. Again, thanks and keep up the good work!!!!"
October 7, 2009 - Jenna of Tempe, AZ
"Debra-
Everything looked great, thanks so much! The presentation was amazing!
Take care, Jenna"
June 24, 2009 - Dani of Aloha, OR
"I just wanted to thank you so much for sending the necklace so fast! It arrived on Monday which was so perfect. So the story behind this necklace for my family is that my brother passed away 4 1/2 years ago, and we found this necklace in a little shop in Tacoma WA and we loved the quote and thought it would be a good reminder of my brother. My mom bought my sister and myself one. She has always wanted one of her own so my sister and I wanted to get one for her for her 50th birthday which was Monday! Thats why I just wanted to personally thank you so much for the speedy delivery and I loved all the quotes written on the box! I will definitly be ordering from your store in the future."
June 8, 2009 - Amy of Newport, RI "Hi Debra! My sister-in-law received the mug today...and she loves it!!! What an easy transaction! I can't believe how quickly it was processed and sent. I'll certainly be visiting your site again!"
June 8, 2009 - Terri of Lake Orion, MI "Debra- The necklace arrived today. Thank you for turning it around so quickly. It is beautiful. Thanks again - I will remember your business for future purchases. Terri"
May 16, 2009 - Erika of Land O Lakes, FL
"Dear Debra,
Just received the necklace and I am very happy as it was for my daughter's birthday, which is today! She is wearing it already. It was so thoughtful of you to wrap it so nicely and add the stone of "inspirations". What a cute idea.
Also I love all the inspirational sayings on the box outside. I will copy them and put them on my frig and also pass them on to my friends. Thanks again! Erika"
May 13, 2009 - Debby of Denver, CO
"Dear Debra –
The charms arrived safe and sound today, and I’m sure the wise words colorfully printed on the box were enjoyed by the postal clerk!
It was over a year ago that I had seen these charms in a Sundance catalogue and had ordered several sets. They have not been in the catalogue recently, so I looked up your site based on the enclosure in the bag of charms. I was excited to see your site and especially happy (1) to be able to purchase directly from you, and (2) to pay half as much as I did for the same thing from Sundance.
Thanks – Debby"
May 12, 2009 - Jo Lee of Matthews, NC
"Hi Debra!
I received the bracelet on Saturday! Thank you! It was packaged so well…great job!
I have had this bracelet for a couple of years and lost it while traveling last week…so I had to find another one! I love it!
Thank you!
Jo Lee"
May 10, 2009 - Kathy via website comment
"My daughter and I visited your shop while she was a nurse in DC and we fell in love with your shop. She purchased a special necklace for her aunt, my sister, who is fighting breast cancer. My sister wears this necklace all the time."
May 2, 2009 - Sheila of Oceanside, CA
Debra, Thank you soo much for the quick delivery. I absolutely loved all the beautiful thoughts on the package, and the perfect "Thank you" stone. I'll look forward to doing more business with you."
April 30, 2009 - Mary of Plano, TX
"Debra, thank you for a totally wonderful shopping experience! I especially loved the inspirational quotes on my package, as well as the personal thank you and the extra gift! If you had a place on your web site for comments, I would happily write you a glowing review!!!
Thanks for making my day! I have saved the box top from the shipping carton - I couldn't bear to toss it in the recycle bin!
Take care, Mary"
April 28, 2009 - Mary of Chatsworth, CA
"Dear Debra, My order came today (what has gotten into the post office?)and the necklaces are wonderful. Thank you,Thank you. I so enjoyed our conversation last Friday and my fingers are crossed that the grant check is in the mail. Best Wishes to you and the La Muse family. Mary
P.S. my daughter,Cheyenne,loved the Courage Stone you sent.(she wanted me to tell you)"
April 27, 2009 - Catherine of Durham, NC
"I got the necklace last week in the mail. Thanks a bunch for sending it so fast. It looks great! Your inspirational quotes on the box were a really nice touch. Thanks again!!!"
April 4, 2009 - Peggy of Boulder, CO
"Hi Debra, I received the coffee scoop today and just wanted to let you know that I love it! Thanks for such great service with a personal touch. I will definitely order from you again.
Have a great day :-D, Peggy"
March 2, 2009 - Katherine of Alexandria, VA
"Dear Debra -
I wanted to let you know how much I enjoy your newsletters, and how very much I enjoy your store. I stopped by a couple of weeks ago while you were away with your husband. I needed a pick me up and your store often serves that purpose for me. I especially love to read all the quote filled plaques, cards, and magnets you have throughout the store.
I read your section on quotes with a great deal of interest. I believe in quotes and I believe in signs and often, the two coincide for me. Right now, the quote that is getting me through is actually from a Van Halen rock video: "Right now, she is getting on with her life." It may not be true, but if I say often enough to myself, then one day it might be.
Best wishes, Katherine"
February 18, 2009 - Mary of Chatsworth, CA ... a note after I thanked her for taking the time to post a Yahoo feedback form.
"HAPPY belated birthday to you" I hope you had a wonderful celebration! You have the most amazing store,I can tell it is a labor of love for you and it really is special. I have encouraged my friends to check it out so I hope they will find something special there and the orders will come pouring in. Best wishes, for you and yours. Mary"
February 9, 2008 - Michelle of Aurora, IL
"Hi Debra,
I just wanted to say how thrilled I was to receive my order! The packaging was absolutely gorgeous, and the worry stone was a perfect touch. I take it with me wherever I go. The bracelet I ordered was just as promised, and it's already become a daily essential=) La Muse will certainly be the first place I go to find gifts for all the special people on my list!
Many thanks and best wishes, Michelle"
February 7, 2009 - Ene of Richmond Hill, NY
"Hello Debra, Yes, I do have quite alot of feedback. I am so very impressed by the personilization from your site that I am flabbergasted. I kept telling my family how wonderful the personalized letter, tissue paper for wrapping and e-mails were and that I plan to share your site with my friends and family. I am very impressed. Life has become so IMperonsonalized that it is a wonderful pleasure to see that this does not hold true for everything and everyone. Thank you! Have a Wonderful Day ! ! Ene"
February 4, 2009 - Kathleen of Hopedale, MA
"Just a note... ... to thank you for your prompt service. I ordered four bags of the Pocket Charms of Happiness and received them in record time! Thank you ever so much! Thanks also for the extra pocket stone "imagine"! As a breast cancer survivor I always imagine a world without breast cancer. I will surely visit you again!"
January 21, 2009 - Mary of Chatsworth, CA
"Dear Debra,
Our order came and it was wonderful. Cheyenne loved her necklace, she hasn't taken it off since it came. Thank you so very much. You have a wonderful website and such great gifts. I am a customer for life. I am looking forward to my next purchase.
Best Wishes, Mary"
January 20, 2009 - Cynthia of Indianapolis, IN
"Debra,
I appreciate you communicating with me and your help throughout this whole process. Krissy absolutely loves the necklace and was even going on and on about the packaging the necklace was in. I am so thrilled I ordered through your company. Thank you so much for helping me make my aunt's gift so special. -Cynthia"
December 22, 2008 - Marissa of Allentown, PA
"Debra,
Thank you so much for the two necklaces that I ordered. I really do like them. I appreciate the fast delivery and the personal note. When looking for a gift in the future I will be sure to check back at your website. Have a great holiday.
Sincerely, Marissa"
December 21, 2008 - Sharon of Alexandria, VA
"Thank you for being here. Your store is the best thing going. If you ever wonder,"what am I doing" please know that you are making a sometimes scary world a great deal more fun to walk around in!"
December 19, 2008 - Erin
"Debra,
The necklace was just delivered to me!! Thank you so much! You packaged it beautifully for me! My friend is going to LOVE this pendant! :)
Thank you again for your help!
Merry Christmas!
Erin"
December 19, 2008 - Maggie
"Hi Debra,
It really is so neat to get these personal newsletters from you. You really do provide a personal experience to all that shop in your store & receive your newsletters. I've been in there quite a bit since I moved to the area back in the late spring, & you just really do have a wealth of neat stuff in there! I used to live in richmond & had a favorite store there that always brightened me up to go in there, with so many whimsical, uplifting pieces of artwork. Since i moved to the area, La Muse is my new favorite store! I head straight there for birthday presents & have bought a good deal of my Christmas presents there. You do a fabulous job of keeping high quality, fabulous inventory. In a world where almost all you find is corporate America, it is really phenomenal to have such a personal connection to your customers.
So Merry Christmas right back to you!
Take Care- Maggie"
December 17, 2008 - Kristine of Brecksville, OH
"Debra- Thank you soo much for my order! It arrived today and I absolutely love it and I know the person I bought it for will love it too. My family, being from Boston, uses the word Wicked a lot. Hahaha...my parents have the Wicked Awesome mom and dad mugs. Thank you so much also for sending me an email and also the letter in my package. I gave your card to someone who will love everything you have and will love that you seem to care for your customers. Have a nice Holiday! Sincerely, Kristine"
December 9, 2008 - Tom of Johnston, IA
"I just received the package. Love the writing on the outside. Thank you for the quick shipment and great service. Next time I’m in the market for your product, you’ll hear from me.
Thanks again, Tom"
December 7, 2008 - Tamara of Ponte Vedra, FL
"Your box came today and I loved it! The sayings are all so inspirational and great. The necklace is for my sister but I am going to send the box along also. She will love it. Thanks, Tamara"
December 5, 2008 - Christienne of Dayton, OH
"Well Deb, I think we (I really mean you) hit a super homerun with the gift you sent to Toni this week. Like I told you, we havn't really spoken since we were kids. Evidently she is REALLY into quotes and sayings. She called my phone crying telling me how thankful and thoughtful the gift was. She said even the box was perfect! Thank you so much!"
December 3, 2008 - Christina of Phoenix, AZ
"Dear Debra, Thanks so much. Should I need any more Kathy Bransfield stuff, I will know exactly who to purchase it from. Your customer service is excellent. I really do appreciate the speed with which you got it out, and to the right address, despite my blondness. It's safe to say that level of attention to detail is a rare find these days. Wishing you a profitable holiday season. Warm regards, CM
PS - further level of awesomeness for doing the 3-day."
December 2, 2008 - Beth of Bethlehem, PA
"Hello Debra~
I returned home from a holiday trip to find the serving pieces that you shipped....They're gorgeous! Thank you so much for your attention to my order. My sister is going to love them!
Happy Holidays! Beth"
November 25, 2008 - Lisa in Flagstaff, AZ
"Dear Debra
My Elaine Seamans bracelet arrived this morning. I couldn’t be happier! It fits as though it was made for me — and it goes beautifully with, but does not distract from, my gold Medical Alert jewelry. (That’s a major big deal.) For the first time in 20 years, my wrist says something I want it to say: “in darkness my dog is my light.” Thank you for the “talking” packaging and the little Gratitude Stone. Extra kindnesses go a really long way in this world. And I am deeply grateful for my wee dog with his large, huge heart...
I’d recommend your web store to anyone looking for a unique, purpose-full gift. I’ll definitely be shopping here again.
I seem to have joined the ranks of Raving La Muse Fans. :-)
Semper Fi,
Lisa in Arizona"
November 8, 2008 - Bennett, CO
"What a pleasant surprise when I opened the package...you went the extra step in making it extra special. I shall treasure the necklace." Thank you Sheryl
September 9, 2008 - Rachel of Denver, CO
"I just wanted to thank you! I got the bracelet yesterday - which was AWESOME - seeing as how I just bought it on Friday. It is beautiful - and the packaging was so nice. I was extremely taken by the mail packaging - did you and your colleagues literally write all those quotes on the box? I just have to ask. Something like that, something so unique, is what will keep me buying from you.
Thank you for making my Monday!"
Yes Rachel - I personally write words and quotes on every package I send!
September 8, 2008 - Kim of Albuquerque, NM
"Hi Debra, Thank you.....I got the heart necklace today and of course love it. Thank you for doing so many wonderful things and having such wonderful things to buy! Kim"
*Kim is a raving fan of La Muse and has ordered from us no less than 6 times over the last year and a half. THANK YOU Kim!! We appreciate your loyalty and kind words!
August 15, 2008 - Jeri of Wayland, MI
"LOVE the little treasures! Thank you so much for such great service and the personal "thank you" as well as the little "gratitude" token - such a nice touch! I will be ordering again as soon as I move!"
August 15, 2008 - Kristin of Bound Brook, NJ who bought a 'Grand Poohbah' mug.
"Debra, I just wanted to let you know that I received the mug today! The personal touches were really great! Thanks so much for such an easy and positive transaction!"
August 4, 2008 - Mary of St. George, UT who ordered two of Sandy Comstock's dog themed bracelets
"Hi Debra, I just wanted to let you know I got the bracelets in the mail this afternoon. They are just precious and I love them (so do the dogs!). I appreciate your help in getting these items for me and for the quick shipping. Thanks too for the cute 'worry' stone, it is so sweet!
I look forward to shopping w/ you again in the future. Thanks again for everything!"
July 30, 2008 - Carlyn of Fort Campbell, KY
"I received my order from "La Muse" this morning and I must say that I did not feel like I was receiving an order I placed online, but rather a care package from friends I have known forever! The messages and the care that was clearly taken to pack the box warmed my heart. My husband is currently serving a 15 month tour in Iraq with the 101st Airborne Division and I had seen the bracelet I ordered on a different site a long time ago. I have been looking for it for quite awhile and was thrilled to find it at your store. It will not be leaving my wrist until my husband, his soldiers, and all our soldiers return home.
The frame arrived unscathed as well, and will be hanging in our bedroom.
I will certainly be passing your store's information along to anyone I come in contact with. What a great group of people. You will be receiving business from me in the future! Thank you for everything."
June 22, 2008 - Rebecca of Wicklow, Ireland in response to my correspondence that I've shipped her second La Muse order - two necklaces from artist Kathy Bransfield:
"Debra, That's great! Honestly, you are the quickest and most responsive internet merchant I have ever dealt with! The last time I ordered it was like getting a gift for myself! (Even though the bracelet was for a friend). The attention to detail is top class. Thanks for a wonderful service. I'll let you know as soon as I receive the package. Thanks again, Rebecca"
May 26, 2008 - Lesley of Crown Point, IN
"I wanted to thank you for all the extra touches! I loved the card you included. I appreciate your attention to detail and look forward to shopping with you again!"
May 25, 2008 - JoDee of Strongsville, OH
"Hi Debra,
I received the Necklace and gave it to my niece today. She was in tears and couldn’t wait to put it on!!
Thank you Thank you Thank you!
I loved the way you decorated the box and it was all packaged so nicely! You guys are GREAT! I really liked the “thank you” stone. My niece noticed how perfectly it fits in your hand (fingers). I had her keep it to use as a “thank you stone”. You know how people have a worry stone to rub? Well, I told her to keep it and take it with her on her big move to NYC and when she holds it in her hand she is to think of all the things in her life that she is thankful for! She loved the idea.
Honestly, I have never had such a wonderful experience with a company. Your kindness and “positivity” are heart warming and appreciated.
God Bless,
JoDee
P.S. if you would like to use this email as a comment on your site somewhere feel free…. You deserve all the positive feedback you receive. I hope to do business with you again in the future!"
May 22, 2008 - Marianne of Upper Arlington, OH
"Thanks for the great service. I enjoyed receiving a shipment with inspiring messages on the box. Thanks!"
May 8, 2008 - Rebecca of Wicklow, Ireland
"Dear Debra, Just to let you know that I got the bracelet quite a while ago — and before the 26th of April, I think. I just didn’t get the chance to let you know before now. Thanks for the lovely presentation and “thank-you” ceramic in the box. It felt like “I” was the one getting the gift, even though I bought the bracelet for a friend’s 40th! I would happily recommend your online shop to a friend. Sincerely, Rebecca"
May 2, 2008 - Martha of Baltimore, MD
"Hi Debra,
I got the package today. I just wanted to say thank you so much for getting it to me so quickly. I was really hoping that I could find a store that had a personal touch and would help me with my tight timeline, but you have gone above and beyond- thank you! I will definitely be looking to you again in the future, hopefully I will plan ahead more.
Thanks, Martha"
April 24, 2008 - Mindy of Richmond, VA
"Thank you for having such a wonderful store!" (Thank you for making my day Mindy!)
April 20, 2008 - Rebecca, Wicklow, Ireland (La Muse is the customer service king!)
"Thanks a million for the personal email regarding my order details. I don't usually get these when I order something from the US, so I really appreciate that you took the time to write!"
April 17, 2008 - Sonia, San Antonio, TX
"Hi Debra
I received my necklace. I love it. I was actually visiting Washington D.C. for the first time during the first week of April. A friend of mind just moved to Alexandria, VA. We did so much sight seeing and on Sunday, my last day there, we decided to go shopping for the day. I went into your store and loved the necklace. I wasn't able to get it that day. Then I remembered the name of your store and found it in the Visitors guide I had taken with me. I looked it up and decided to order it. Hope to order more in the future. Thanks again for everything."
April 7, 2008 - Lucille, Palm Coast, FL
"Debra, I received the cups today. Thank you so much for the sweet stones too that was extra special. One cup was for a friend 's birthday gift and one Grand Poobah was for my husband. I purchased my husband’s for Father's day from our dog - but after seeing his reaction to the friend’s gift I gave him his. He loved it !!!. Thanks again - I hope to visit you in the future. :-))" Best, Lucille
April 5, 2008 - Laura, Deerfield Beach, FL
"Dear Debra,
I thank you for your note and am happy I found your company on line. I particularly like your mantra – "A Live With Gratitude Company"
Gratitude is so important in my life and I am blessed to travel with like minded people who always encourage calling on gratitude everyday."
March 21, 2008 - Janene of E. Northport, NY
"Dear Debra,
I just opened my package and love, love, love my - "my dog is my heart" bracelet. First off... I'm 100% weirdly in love with my dogger Ruby and secondly... I'm actually having a procedure done on my heart next week and am so glad to have the bracelet in time. Your packaging and handwritten note was so pretty and truly an extra special touch. It was just so nice to open the box! I will recommend your site to others... and will certainly use it again for myself and gifts. Thank you for your excellent service.
Happy Spring to you too!
Janene"
March 16, 2008 - Kaaren of Silver Spring, MD
"Hi Debra,
Thank you for the prompt delivery and lovely packaging. I'm very pleased with my purchase. I had found this keychain in an order catalog many years ago and had given it away as a gift. I recently searched the web trying to find it and came upon it on your website. I was so excited. It's a lovely piece and makes a great gift. Nice to know that your shop is so close by. Next time I'm in your area I'll be sure to stop in to see what other treasures you may have.
Thank you, Kaaren"
March 8, 2008 - Marie of Alexandria, VA after hearing that La Muse won 'The Best of Alexandria' award for the second year in a row:
"YEAH!!! Congratulations, Debra!!!! So glad to hear it!!! It's great to see a store with such integrity and heart get the recognition it deserves!"
January 26, 2008 - Gina of Huntington Beach, CA "This store is really neat!"
January 25, 2008 - Lynn of Slinger, WI who purchased one of Joanne Sharpe's super fun signs:
"Hello! My sign has arrived and I hung it right away. It looks perfect! Thank you! And also, thank you for the little shine stone. This time of year worry stones come in very handy :) May I also compliment you on how you run and present your business? Very well done! -Lynn"
November 28, 2007 - Jessica of Goliad, TX (Comment on receiving a Kathy Bransfield necklace)
"Debra, I got my package today!! Thank you so much for the note, gratitude rock, and wrapping the box! I loved it! The necklace is for my sister for her college graduation and I know she will love it as much as I do. I think you just earned a customer for life. If I ever get to visit Alexandria I will make it a point to visit your store. Thank you so much. Jessica"
November 24, 2007 - Chris of Des Plaines, IL (Comment on Affirmation Bracelets)
"I received the bracelets and they are beautiful - well crafted, strong, and a lovely presentation. Thank you so much for the quick and personal service - I'm glad I found you through gifts.com. I'll be back!"
November 19, 2007 - Nicole of Flemington, NJ (purchased Emily Rosenfeld's Travelers Prayer)
"DEBRA!! You do amazing work! You told me this would be in (your store)on Monday. It IS MONDAY and it arrived (at my home). It's perfect, she will love it and I thank you very much!"
November 7, 2007 - Andrea of Maryville, TN
"Very kind, lots of personal and friendly communication about my order. Everything arrived quickly and was just perfect. I would definatley buy from LaMuse again!"
October 13, 2007 - Aidana serving with the USA Armed Forces in Iraq
"Awesome! Customer Service was exceptional. The owner contacted me personally regarding my shipment. I would recommmend this site to anyone looking for a unique gift!!
October 9, 2007 - Lisa of Erie, PA
"Debra,
Andrea received the necklace today and loved it. She said that she cried like a baby. A good thing considering she usually keeps it all inside.
Thanks for touching the lives of women when we need it most."
October 2, 2007 - Zoe of Birmingham, England (Note: Zoe was in our area visiting from England - La Muse special ordered for her 18 charm filled organza bags from artist Judy Vilmain and then sent them 'across the pond.')
"Hello Debra,
Today I have received my order of 18 organza bags (along with the lovely thank you pebble). I am thrilled with them and am sure all my girlfriends will adore them.
Once again thank you, doing business with you was a pleasure.
I hope one day in the not too distant future to visit my American friend again and when I do I will be sure to drop by your eclectic shop again.
With my very best wishes
Zoe"
September 29, 2007 - Kelly of Old Bridge, NJ
"Everything about this merchant was wonderful! My item(a necklace)shipped promptly and the pricing was lower than on other websites. The item is beautiful itself, and so was the packaging. It came with colored ribbon around a nice box with padding inside. The box was in a large store bag and had pretty paper around it. There was even a little painted rock that said Thank You on it. Such a pretty touch! It was as if I had physically shopped in the store. Every merchant that mails items should be so wonderful. Debra is lovely!"
September 2007 - Heard in the store
One Saturday morning a woman was in La Muse with her mother. They are here for quite a while browsing around and the daughter turns to mom and says, "I feel better about myself just being in here."
That is the coolest compliment ever! -Debra (owner of La Muse)
August 23, 2007 - Heather of Alexandria, VA
"Wow! Thank you so much for the personal note! This is truly the best customer service I think I have ever seen. I really appreciate it, and you can count on me as a repeat and eternal customer. I absolutely love your store, and I have bought several things there in person. I love this online option as well because I can send to my friends and family all over the country."
August 12, 2007 - Beth of Kansas City, KS
"Debra, Thanks so much for holding onto my necklace while we were on vacation. Since its arrival, I have been wearing it non-stop - it means a great deal to me and my friends. Both Stephanie and Pat are enjoying their necklaces - Steph wore hers on her annual sojourn to Texas to work at a summer camp for kids with cancer and Pat has worn hers to work everyday - and has received several compliments. Pat relayed to me that she'll be searching for other pieces in the future - I gave her your info!
Again, my thanks - and when I get back to northern VA, will come visit in person. Until then, I'll be shopping via the web....
Peace, Beth"
June 27, 2007 - Rachel of Alexandria, VA
"This store is the BEST!!"
June 26, 2007 - Michelle of Rehoboth, MA
"This was a wonderful experience. Debra went over and above what was expected. EXCELLENT customer service!!! I would recommend this store/site to anyone."
May 29, 2007 - Jennifer of Long Branch, NJ
"Thank you so much! I truly appreciate your special attention. Take care, and be well, Jennifer."
April 23, 2007 - Marjory of Elma, NY
"Debra, Thank you. The necklace arrived today, beautifully packaged. I'm glad I found your website. Marjory"
"Hello Debra, Just got my package this afternoon. I cant say thank you enough for personally insuring the arrival of a gift for a dear friend. Merry Christmas ! Joanne"
December 16, 2011 - Jason of Los Angeles, CA
"Debra-
Thank you for the great product! I previously purchased the same wall hanging at a small shop in Cape Cod many years ago and my mom loved it so much I decided to get her one for Christmas. I love supporting small local businesses and artisans so I am happy to support you all in your business. I will check out more on your website to see what else might make a great gift.
As for feedback on the ordering process, everything was great. Shipping was fat and product came in excellent condition.
Thanks for all you do.
Jason"
December 1, 2011 - Dea of Pasadena, MD
"Hi Debra - I got the package yesterday. I do have feedback...it was great to get the note you placed inside and on the outside of the package. It made the whole transaction feel really personal and I like that. I am a big proponent of taking care of your customers, so when I find a place that does, I will always continue to buy/use their services. Also, I like to share my good experiences with others. So yes...thank you very much for the good and personal service!
Happy Holidays to you as well! Dea"
October 23, 2011 - Lisa of Melbourne, Australia
"Hi Debra,
Not sure if you remember me - I bought x3 of the '3 Sisters'' necklaces from you a few months ago - and you shipped them here to me in Melbourne.
I just wanted to let you know I gave them to my sisters recently (and kept one for myself!) and they absolutely loved them, I was so thrilled with the outcome! I loved them too but you never quite know if someone else will love them as much as you!
Anyway, the whole experience of dealing with you and the success of giving them as gifts has made me really happy -and I just wanted to say thank you once again.
Many, many, many thanks,
Lisa"
September 11, 2011 - Kenneth of Falmouth, MA
"Debra,
I received the bracelet on Thursday and I am very happy with it. It is the perfect gift in this instance and I’m thankful to have found it. It has been an absolute pleasure dealing with you and your company. I especially appreciate that you looked into availability and got back to me during the weekend.
I would highly recommend your business to anyone that is looking for quality products and a company that goes above and beyond expectations.
Sincerely, Ken S"
August 25, 2011 - Peggy of Sioux Falls, SD on her 'Dream With Faith' bracelet by Island Cowgirl
"Debra,
My bracelet arrived today and I love it! It fits great. I can't believe my husband noticed it and he thought it was cute. He usually doesn't notice my jewelry at all.
I'm very excited with the bracelet and when I get ready to treat myself to ear rings I'll have to take you up on your offer to order me more Island Cowgirl. I really appreciate the offer and your service.
Have a great everyday. And Thanks Again!!
Peggy"
May 13, 2011 - Heather of Alexandria, VA
"Thanks, Debra!
This works perfectly. My sister and I adored your store on Patrick Street. I was sad to see it close, but I am so happy to know that you're still spreading love and cheer virtually! You can count on me to remain a faithful customer, as I have never encountered a more creative and inspirational store run by a more creative and inspirational woman!
Many thanks,
Heather"
April 16, 2011 - Samantha of Arlington, VA on receiving her Curly Girl cards.
Hi Debra,
I just wanted to thank you for your note and for a fabulous product! I received my order in the mail and couldn't be more pleased! I was so sad to hear that your Old Town store has closed (I used to stop in whenever I was in the neighborhood), but I am thrilled to know that I can still order all my favorite things online.
Thank you!! Samantha
April 15, 2011 - Carol of West Newton, MA
Hi Debra, Just wanted to thank you and let you know the cards arrived this morning. The packaging is wonderful. Thank you for the little "inspiration medal" attached to the package. Very thoughtful. It is such a pleasure to do business with you and I have book marked your website on my computer. Thank you again. All the best, Carol
March 10, 2011 - Kelly of Oregon City, OR on ordering a Curly Girl Design mug.
"Debra, Thank you sooooo much for your attentiveness and speed at which you helped me get the mug! I got it in the mail on Wed! Loved your personal touch on the box as well.
Blessings to you! Kelly :-)"
February 26, 2011 - Jeannie of Edmond, OK on ordering signs by Joanne Sharpe.
"Hi Debra! I just wanted to let you know I received my package! Thank you! I kept the box because I love how cute it was. The art is fantastic so please extend my gratitude to the artist. I hope you continue to thrive in your business. Thanks again for taking wonderful care of my order. I will definately order again.
Jeannie (snow yesterday, 70's today - Typical Oklahoma weather)"
December 24, 2010 - Marisa of Santa Monica, CA
"Debra,
Thank you so very much for your help with this. I apologize for interrupting your schedule, but I am so appreciative of your willingness to take the time to ensure my gifts were ordered and shipped in time. You are my angel this Christmas!
Happy holidays and best wishes, Marisa"
December 15, 2010 - Sara of Arlington, VA
"Hi Debra, I received my order yesterday, thank you so much!! It came out perfect. Everything was so great, from you calling to make sure what I wanted to the personal touches with the packaging, I really appreciate it. It was awesome doing business with you and I definitely want to check out the store in person sometime!
Thanks again and hope you have a good holiday, Sara"
December 14, 2010 - Eli of Blue Springs, MO
"Hey Debra,
Just a quick note to let you know that the package was received tonight, and the necklace looks beautiful and will make a wonderful Christmas present. Thank you for your help and your amazing service.
-Eli"
December 8, 2010 - Suzie of Brighton, East Sussex, UK
"Hi Debra
Just to let you know that my order arrived yesterday! Loved the delightful personalised packaging!
I'm so happy with the pins. My sisters are going to love them as much as I do I'm sure!
I wish you a very merry Christmas and a healthy, happy and successful 2011.
Suzie"
December 8, 2010 - Karen of Salem, OR
"Your package arrived today. Thank you. This gift is for our Women’s Ministry leader at our church. She is always saying…give me a cape and a tiara and I can change the world”…. This will be a perfect gift for her. I’m not even taking it out of the box (took out receipt). I repackaged it and giving it to her the way you sent it. What a cheery box to receive. Be assured, I will be looking at other things on your website.
May you have a blessed Christmas.
Karen"
October 3, 2010 - Ayesha of Rex, GA
"I just want to thank you so much for the beautiful bangle! I appreciate your customer service, and I also appreciate the quotes on the outside of the box. It's the little things. The package came quicker than I thought that it would. Thank you for everything!"
August 13, 2010 - Beth from Spring, TX
"Thanks so much, Debra!!!
Wow! What a pleasure to do business with someone who takes such apparent pride in her business! I feel so blessed to have found your FABULOUS store online.... am passing your website along to my friends!
If ever I find myself in Virginia I'll stop in and introduce myself!
Beth Y"
July 28, 2010 - Natalia from Otisville, NY (Again! Thanks Natalia!)
"Hi Debra,
I just got home to a great surprise. I received my necklaces a day earlier than I expected and I couldn't be happier. One is for me and the other two are for my two amazing younger sisters. One lives far away in Florida and I am fortunate to have the other one a short distance away from me. When I saw the necklaces on your website I just had to have them. I bought one for each of my sisters so that they could have a small and beautiful reminder of just how much they mean to me. Again thank you for being so considerate and packing each necklace so perfectly. I love what you do and am a life long fan! All the best and looking forward to future purchases.
Natalia"
June 8, 2010 - Natalia from Otisville, NY
"Debra,
I just wanted to send you a quick note of thanks for the bracelet I received this past Saturday. I love how you decorated the box and love even more the fact that I was able to purchase this bracelet which I have had my eye in for a long time now. I have been a fan of your store and website since I first discovered it while living in Arlington for a brief moment in time. You are such a positive person and I can't help but admire the way you live your life. I will continue to support your store and look forward to purchasing more items in the future. I hope you have a blessed day."
April 22, 2010 - Kathy from Edmonton, Canada
"Hello Debra, Today was a great day!! My beautiful jewelry arrived from you. Thank you sooooooo much. I love each piece. I am a big fan of Island Cowgirl. The "Happy Heart" is perfect. I wear a lot of silver heart jewelry. The initial / heart charms pendant is very, very cute!!! I put it on with the pieces I was already wearing and it looked awesome, the layered look. It's still too cold here to wear an anklet, but I can hardly wait to wear it this summer or sooner!! :)
I love your personal touches and superb customer service. You have been wonderful to work with!! I must tell you that the the inspirational "rock"...Life is Good...couldn't have arrived at a more perfect time. My life is hectic and complicated right now, due to my younger brother's passing last July. Sometimes when a family member passes on there is chaos and division amongst people and that happens to be going on in my life. So thank you for the reminder that Life is Good. I shall carry it with me as a reminder!
Until next time....take care. Kathy"
March 18, 2010 - Jeri from Plesant Lake, MI
"Debra,
THANKS SO MUCH! I'm traveling and forgot to forward my calls -- sorry for the inconvenience and I so much appreciate your diligence! Most shops would have just held the order until the buyer returned the call -- not you! You're WONDERFUL!!
I didn't get a chance to tell you how much my friend LOVED her gift!! She called me right after she opened it to thank me for sending such a "special" gift, not only for her, but her Dad - she was on the verge of tears. I've sent her presents for many years, and this was the first to get such a response. I plan on sending all future gifts exclusively from La Muse!!
My lamp looks great on the night stand and the tea candle holders are fairly often - so glad you had three to purchase (and didn't give one away accidentally!!) I didn't get an e-mail request to rate my shopping experience from Yahoo for the shipment in February as I did last year - was hoping to write another rave review about my favorite store. Are these requests automatically generated, or do you have to issue the request when the order is placed? Let me know if there's a link to access, especially for N's order.
Have a wonderful evening and thank you once again for EVERYTHING!
All the best, Jeri"
February 24, 2010 - John, a local customer
"Debra, My name is John Miller and I visited your store on Sunday 2/21 and really enjoyed everything your store has to offer. Though I only got a card, your husband was very nice and funny. I plan on bringing my sister and mother there and will spread the word of such a great store. Hope your week is going well."
Thanks so much John - notes like this make my day! Good to know my husband didn't scare you away either. :)
February 8, 2010 - Julie of New York, NY who purchased Hanni's 'Nothing is worth more than this day' bracelet.
"Debra,
The bracelet arrived on Friday and it is wonderful. I’m not a fancy girl so I love that font which is not too far from my own handwriting. Ironically my watch committed suicide last week so the bracelet has now replaced it. My 7yr old daughter is battling leukemia so it is a wonderful and constant reminder for me to stop obsessing on minutes and carpe my diems.
Thank you! Julie"
December 22, 2009 - Eileen of Randolph, NJ
"Hi Debra I just wanted to let you know that my friend Nicole (the second recipient of the pocket charms) absolutely loved the pocket charms that I gave to her for Christmas. I was flattered when she emailed me back to ask me where I had purchased them. I emailed her your link and she told me that today she ordered four of them from you. I am so pleased to have found your wonderful website. Too bad your store is a bit of a drive from NJ - but there is always the fun of internet shopping. Keep up the great work and have a wonderful and restful holiday. Best regards, Eileen Moran"
Thanks Eileen - notes like this truly make my day. A compliment AND a referral! Life is good. :)
December 18, 2009 - Heidi of Tampa, FL
"Debra,
I wanted to thank you for the personal touches that you add to your ordering and delivery services. They make it feel more like walking into a small shop than ordering from a website. And, the product is just as impressive. Thank you for offering such a unique gift in a convenient yet personal way.
Heidi"
November 27, 2009 - Kaite of Rocky River, OH
"Debra,
I'm so sorry it's taken me this long to reply! You helped handle a broken bracelet for me back in November that I had gotten for my best friend. Well, THANK YOU to you and I made sure to send a special THANK YOU to Sandy and her team on the west coast! You guys are awesome. She replaced it so quickly and I was able to give it to my best friend as a birthday gift this year-- I can't begin to tell you how she was so excited and of course the message couldn't have come (again) at a more appropriate moment in her life.
Thanks again! If there is anywhere I can testify to the quality customer service you provide at La Muse please let me know. I will be a long time shopper and have passed along your site without hesitation!
Thanks, Kaite"
November 14, 2009 - Leticia of Las Cruces, NM
"Debra, My name is Tisha Cross and I purchased a necklace for my mother as a birthday gift. My mother was recently diagnosed with cancer, and I felt that the message on the necklace was fitting for her situation. My mother absolutely LOVES the gift. Furthermore, she LOVES the rock (which had a message on it) that came with it. I want to thank you SO VERY MUCH for your addition of such a precious and thoughtful gift. My mother wears the necklace everyday and keeps the rock in a pocket or her purse. Have a wonderful weekend and thank you again!!!"
November 12, 2009 - Chuck of Ephrata, PA (who ordered a 'Never trust a dog to watch your food' tile from Spooner Creek)
"I opened the package and checked the item but didn't originally see your note. So since you sent such a nice note, I will pass something along. I originally saw this item in a catalog. It was priced at $12.99 and shipping would have been $6.50. Being the value conscious shopper that I am I looked for the item online, actually "Goggling" the phrase "Never trust a dog to watch your food". That is how I happened upon LaMuse. Of course the item was less expensive all the way around, so I ordered it. The buying experience was very pleasant. The plaque is for my daughter. She has a habit of leaving her food where her dog can and does get it if she takes her eyes off it for more than a few seconds."
November 9, 2009 - Amy of Vincennes, IN
"I received my order late last week! It was wonderful and I'm sure my mom is going to love it!! Thank you so much for your prompt communication in keeping me updated as to the status of this order. It was such a joy doing business with La Muse and you!"
November 2, 2009 - Rosemary of Ft. Wayne, IN
"Wanted your company to know how excited my sister Joanne was on receiving her "road rise to meet you" necklace. She said it was beautifully packaged and came with a nice note. Guess I made the right choice. Again, thanks and keep up the good work!!!!"
October 7, 2009 - Jenna of Tempe, AZ
"Debra-
Everything looked great, thanks so much! The presentation was amazing!
Take care, Jenna"
June 24, 2009 - Dani of Aloha, OR
"I just wanted to thank you so much for sending the necklace so fast! It arrived on Monday which was so perfect. So the story behind this necklace for my family is that my brother passed away 4 1/2 years ago, and we found this necklace in a little shop in Tacoma WA and we loved the quote and thought it would be a good reminder of my brother. My mom bought my sister and myself one. She has always wanted one of her own so my sister and I wanted to get one for her for her 50th birthday which was Monday! Thats why I just wanted to personally thank you so much for the speedy delivery and I loved all the quotes written on the box! I will definitly be ordering from your store in the future."
June 8, 2009 - Amy of Newport, RI "Hi Debra! My sister-in-law received the mug today...and she loves it!!! What an easy transaction! I can't believe how quickly it was processed and sent. I'll certainly be visiting your site again!"
June 8, 2009 - Terri of Lake Orion, MI "Debra- The necklace arrived today. Thank you for turning it around so quickly. It is beautiful. Thanks again - I will remember your business for future purchases. Terri"
May 16, 2009 - Erika of Land O Lakes, FL
"Dear Debra,
Just received the necklace and I am very happy as it was for my daughter's birthday, which is today! She is wearing it already. It was so thoughtful of you to wrap it so nicely and add the stone of "inspirations". What a cute idea.
Also I love all the inspirational sayings on the box outside. I will copy them and put them on my frig and also pass them on to my friends. Thanks again! Erika"
May 13, 2009 - Debby of Denver, CO
"Dear Debra –
The charms arrived safe and sound today, and I’m sure the wise words colorfully printed on the box were enjoyed by the postal clerk!
It was over a year ago that I had seen these charms in a Sundance catalogue and had ordered several sets. They have not been in the catalogue recently, so I looked up your site based on the enclosure in the bag of charms. I was excited to see your site and especially happy (1) to be able to purchase directly from you, and (2) to pay half as much as I did for the same thing from Sundance.
Thanks – Debby"
May 12, 2009 - Jo Lee of Matthews, NC
"Hi Debra!
I received the bracelet on Saturday! Thank you! It was packaged so well…great job!
I have had this bracelet for a couple of years and lost it while traveling last week…so I had to find another one! I love it!
Thank you!
Jo Lee"
May 10, 2009 - Kathy via website comment
"My daughter and I visited your shop while she was a nurse in DC and we fell in love with your shop. She purchased a special necklace for her aunt, my sister, who is fighting breast cancer. My sister wears this necklace all the time."
May 2, 2009 - Sheila of Oceanside, CA
Debra, Thank you soo much for the quick delivery. I absolutely loved all the beautiful thoughts on the package, and the perfect "Thank you" stone. I'll look forward to doing more business with you."
April 30, 2009 - Mary of Plano, TX
"Debra, thank you for a totally wonderful shopping experience! I especially loved the inspirational quotes on my package, as well as the personal thank you and the extra gift! If you had a place on your web site for comments, I would happily write you a glowing review!!!
Thanks for making my day! I have saved the box top from the shipping carton - I couldn't bear to toss it in the recycle bin!
Take care, Mary"
April 28, 2009 - Mary of Chatsworth, CA
"Dear Debra, My order came today (what has gotten into the post office?)and the necklaces are wonderful. Thank you,Thank you. I so enjoyed our conversation last Friday and my fingers are crossed that the grant check is in the mail. Best Wishes to you and the La Muse family. Mary
P.S. my daughter,Cheyenne,loved the Courage Stone you sent.(she wanted me to tell you)"
April 27, 2009 - Catherine of Durham, NC
"I got the necklace last week in the mail. Thanks a bunch for sending it so fast. It looks great! Your inspirational quotes on the box were a really nice touch. Thanks again!!!"
April 4, 2009 - Peggy of Boulder, CO
"Hi Debra, I received the coffee scoop today and just wanted to let you know that I love it! Thanks for such great service with a personal touch. I will definitely order from you again.
Have a great day :-D, Peggy"
March 2, 2009 - Katherine of Alexandria, VA
"Dear Debra -
I wanted to let you know how much I enjoy your newsletters, and how very much I enjoy your store. I stopped by a couple of weeks ago while you were away with your husband. I needed a pick me up and your store often serves that purpose for me. I especially love to read all the quote filled plaques, cards, and magnets you have throughout the store.
I read your section on quotes with a great deal of interest. I believe in quotes and I believe in signs and often, the two coincide for me. Right now, the quote that is getting me through is actually from a Van Halen rock video: "Right now, she is getting on with her life." It may not be true, but if I say often enough to myself, then one day it might be.
Best wishes, Katherine"
February 18, 2009 - Mary of Chatsworth, CA ... a note after I thanked her for taking the time to post a Yahoo feedback form.
"HAPPY belated birthday to you" I hope you had a wonderful celebration! You have the most amazing store,I can tell it is a labor of love for you and it really is special. I have encouraged my friends to check it out so I hope they will find something special there and the orders will come pouring in. Best wishes, for you and yours. Mary"
February 9, 2008 - Michelle of Aurora, IL
"Hi Debra,
I just wanted to say how thrilled I was to receive my order! The packaging was absolutely gorgeous, and the worry stone was a perfect touch. I take it with me wherever I go. The bracelet I ordered was just as promised, and it's already become a daily essential=) La Muse will certainly be the first place I go to find gifts for all the special people on my list!
Many thanks and best wishes, Michelle"
February 7, 2009 - Ene of Richmond Hill, NY
"Hello Debra, Yes, I do have quite alot of feedback. I am so very impressed by the personilization from your site that I am flabbergasted. I kept telling my family how wonderful the personalized letter, tissue paper for wrapping and e-mails were and that I plan to share your site with my friends and family. I am very impressed. Life has become so IMperonsonalized that it is a wonderful pleasure to see that this does not hold true for everything and everyone. Thank you! Have a Wonderful Day ! ! Ene"
February 4, 2009 - Kathleen of Hopedale, MA
"Just a note... ... to thank you for your prompt service. I ordered four bags of the Pocket Charms of Happiness and received them in record time! Thank you ever so much! Thanks also for the extra pocket stone "imagine"! As a breast cancer survivor I always imagine a world without breast cancer. I will surely visit you again!"
January 21, 2009 - Mary of Chatsworth, CA
"Dear Debra,
Our order came and it was wonderful. Cheyenne loved her necklace, she hasn't taken it off since it came. Thank you so very much. You have a wonderful website and such great gifts. I am a customer for life. I am looking forward to my next purchase.
Best Wishes, Mary"
January 20, 2009 - Cynthia of Indianapolis, IN
"Debra,
I appreciate you communicating with me and your help throughout this whole process. Krissy absolutely loves the necklace and was even going on and on about the packaging the necklace was in. I am so thrilled I ordered through your company. Thank you so much for helping me make my aunt's gift so special. -Cynthia"
December 22, 2008 - Marissa of Allentown, PA
"Debra,
Thank you so much for the two necklaces that I ordered. I really do like them. I appreciate the fast delivery and the personal note. When looking for a gift in the future I will be sure to check back at your website. Have a great holiday.
Sincerely, Marissa"
December 21, 2008 - Sharon of Alexandria, VA
"Thank you for being here. Your store is the best thing going. If you ever wonder,"what am I doing" please know that you are making a sometimes scary world a great deal more fun to walk around in!"
December 19, 2008 - Erin
"Debra,
The necklace was just delivered to me!! Thank you so much! You packaged it beautifully for me! My friend is going to LOVE this pendant! :)
Thank you again for your help!
Merry Christmas!
Erin"
December 19, 2008 - Maggie
"Hi Debra,
It really is so neat to get these personal newsletters from you. You really do provide a personal experience to all that shop in your store & receive your newsletters. I've been in there quite a bit since I moved to the area back in the late spring, & you just really do have a wealth of neat stuff in there! I used to live in richmond & had a favorite store there that always brightened me up to go in there, with so many whimsical, uplifting pieces of artwork. Since i moved to the area, La Muse is my new favorite store! I head straight there for birthday presents & have bought a good deal of my Christmas presents there. You do a fabulous job of keeping high quality, fabulous inventory. In a world where almost all you find is corporate America, it is really phenomenal to have such a personal connection to your customers.
So Merry Christmas right back to you!
Take Care- Maggie"
December 17, 2008 - Kristine of Brecksville, OH
"Debra- Thank you soo much for my order! It arrived today and I absolutely love it and I know the person I bought it for will love it too. My family, being from Boston, uses the word Wicked a lot. Hahaha...my parents have the Wicked Awesome mom and dad mugs. Thank you so much also for sending me an email and also the letter in my package. I gave your card to someone who will love everything you have and will love that you seem to care for your customers. Have a nice Holiday! Sincerely, Kristine"
December 9, 2008 - Tom of Johnston, IA
"I just received the package. Love the writing on the outside. Thank you for the quick shipment and great service. Next time I’m in the market for your product, you’ll hear from me.
Thanks again, Tom"
December 7, 2008 - Tamara of Ponte Vedra, FL
"Your box came today and I loved it! The sayings are all so inspirational and great. The necklace is for my sister but I am going to send the box along also. She will love it. Thanks, Tamara"
December 5, 2008 - Christienne of Dayton, OH
"Well Deb, I think we (I really mean you) hit a super homerun with the gift you sent to Toni this week. Like I told you, we havn't really spoken since we were kids. Evidently she is REALLY into quotes and sayings. She called my phone crying telling me how thankful and thoughtful the gift was. She said even the box was perfect! Thank you so much!"
December 3, 2008 - Christina of Phoenix, AZ
"Dear Debra, Thanks so much. Should I need any more Kathy Bransfield stuff, I will know exactly who to purchase it from. Your customer service is excellent. I really do appreciate the speed with which you got it out, and to the right address, despite my blondness. It's safe to say that level of attention to detail is a rare find these days. Wishing you a profitable holiday season. Warm regards, CM
PS - further level of awesomeness for doing the 3-day."
December 2, 2008 - Beth of Bethlehem, PA
"Hello Debra~
I returned home from a holiday trip to find the serving pieces that you shipped....They're gorgeous! Thank you so much for your attention to my order. My sister is going to love them!
Happy Holidays! Beth"
November 25, 2008 - Lisa in Flagstaff, AZ
"Dear Debra
My Elaine Seamans bracelet arrived this morning. I couldn’t be happier! It fits as though it was made for me — and it goes beautifully with, but does not distract from, my gold Medical Alert jewelry. (That’s a major big deal.) For the first time in 20 years, my wrist says something I want it to say: “in darkness my dog is my light.” Thank you for the “talking” packaging and the little Gratitude Stone. Extra kindnesses go a really long way in this world. And I am deeply grateful for my wee dog with his large, huge heart...
I’d recommend your web store to anyone looking for a unique, purpose-full gift. I’ll definitely be shopping here again.
I seem to have joined the ranks of Raving La Muse Fans. :-)
Semper Fi,
Lisa in Arizona"
November 8, 2008 - Bennett, CO
"What a pleasant surprise when I opened the package...you went the extra step in making it extra special. I shall treasure the necklace." Thank you Sheryl
September 9, 2008 - Rachel of Denver, CO
"I just wanted to thank you! I got the bracelet yesterday - which was AWESOME - seeing as how I just bought it on Friday. It is beautiful - and the packaging was so nice. I was extremely taken by the mail packaging - did you and your colleagues literally write all those quotes on the box? I just have to ask. Something like that, something so unique, is what will keep me buying from you.
Thank you for making my Monday!"
Yes Rachel - I personally write words and quotes on every package I send!
September 8, 2008 - Kim of Albuquerque, NM
"Hi Debra, Thank you.....I got the heart necklace today and of course love it. Thank you for doing so many wonderful things and having such wonderful things to buy! Kim"
*Kim is a raving fan of La Muse and has ordered from us no less than 6 times over the last year and a half. THANK YOU Kim!! We appreciate your loyalty and kind words!
August 15, 2008 - Jeri of Wayland, MI
"LOVE the little treasures! Thank you so much for such great service and the personal "thank you" as well as the little "gratitude" token - such a nice touch! I will be ordering again as soon as I move!"
August 15, 2008 - Kristin of Bound Brook, NJ who bought a 'Grand Poohbah' mug.
"Debra, I just wanted to let you know that I received the mug today! The personal touches were really great! Thanks so much for such an easy and positive transaction!"
August 4, 2008 - Mary of St. George, UT who ordered two of Sandy Comstock's dog themed bracelets
"Hi Debra, I just wanted to let you know I got the bracelets in the mail this afternoon. They are just precious and I love them (so do the dogs!). I appreciate your help in getting these items for me and for the quick shipping. Thanks too for the cute 'worry' stone, it is so sweet!
I look forward to shopping w/ you again in the future. Thanks again for everything!"
July 30, 2008 - Carlyn of Fort Campbell, KY
"I received my order from "La Muse" this morning and I must say that I did not feel like I was receiving an order I placed online, but rather a care package from friends I have known forever! The messages and the care that was clearly taken to pack the box warmed my heart. My husband is currently serving a 15 month tour in Iraq with the 101st Airborne Division and I had seen the bracelet I ordered on a different site a long time ago. I have been looking for it for quite awhile and was thrilled to find it at your store. It will not be leaving my wrist until my husband, his soldiers, and all our soldiers return home.
The frame arrived unscathed as well, and will be hanging in our bedroom.
I will certainly be passing your store's information along to anyone I come in contact with. What a great group of people. You will be receiving business from me in the future! Thank you for everything."
June 22, 2008 - Rebecca of Wicklow, Ireland in response to my correspondence that I've shipped her second La Muse order - two necklaces from artist Kathy Bransfield:
"Debra, That's great! Honestly, you are the quickest and most responsive internet merchant I have ever dealt with! The last time I ordered it was like getting a gift for myself! (Even though the bracelet was for a friend). The attention to detail is top class. Thanks for a wonderful service. I'll let you know as soon as I receive the package. Thanks again, Rebecca"
May 26, 2008 - Lesley of Crown Point, IN
"I wanted to thank you for all the extra touches! I loved the card you included. I appreciate your attention to detail and look forward to shopping with you again!"
May 25, 2008 - JoDee of Strongsville, OH
"Hi Debra,
I received the Necklace and gave it to my niece today. She was in tears and couldn’t wait to put it on!!
Thank you Thank you Thank you!
I loved the way you decorated the box and it was all packaged so nicely! You guys are GREAT! I really liked the “thank you” stone. My niece noticed how perfectly it fits in your hand (fingers). I had her keep it to use as a “thank you stone”. You know how people have a worry stone to rub? Well, I told her to keep it and take it with her on her big move to NYC and when she holds it in her hand she is to think of all the things in her life that she is thankful for! She loved the idea.
Honestly, I have never had such a wonderful experience with a company. Your kindness and “positivity” are heart warming and appreciated.
God Bless,
JoDee
P.S. if you would like to use this email as a comment on your site somewhere feel free…. You deserve all the positive feedback you receive. I hope to do business with you again in the future!"
May 22, 2008 - Marianne of Upper Arlington, OH
"Thanks for the great service. I enjoyed receiving a shipment with inspiring messages on the box. Thanks!"
May 8, 2008 - Rebecca of Wicklow, Ireland
"Dear Debra, Just to let you know that I got the bracelet quite a while ago — and before the 26th of April, I think. I just didn’t get the chance to let you know before now. Thanks for the lovely presentation and “thank-you” ceramic in the box. It felt like “I” was the one getting the gift, even though I bought the bracelet for a friend’s 40th! I would happily recommend your online shop to a friend. Sincerely, Rebecca"
May 2, 2008 - Martha of Baltimore, MD
"Hi Debra,
I got the package today. I just wanted to say thank you so much for getting it to me so quickly. I was really hoping that I could find a store that had a personal touch and would help me with my tight timeline, but you have gone above and beyond- thank you! I will definitely be looking to you again in the future, hopefully I will plan ahead more.
Thanks, Martha"
April 24, 2008 - Mindy of Richmond, VA
"Thank you for having such a wonderful store!" (Thank you for making my day Mindy!)
April 20, 2008 - Rebecca, Wicklow, Ireland (La Muse is the customer service king!)
"Thanks a million for the personal email regarding my order details. I don't usually get these when I order something from the US, so I really appreciate that you took the time to write!"
April 17, 2008 - Sonia, San Antonio, TX
"Hi Debra
I received my necklace. I love it. I was actually visiting Washington D.C. for the first time during the first week of April. A friend of mind just moved to Alexandria, VA. We did so much sight seeing and on Sunday, my last day there, we decided to go shopping for the day. I went into your store and loved the necklace. I wasn't able to get it that day. Then I remembered the name of your store and found it in the Visitors guide I had taken with me. I looked it up and decided to order it. Hope to order more in the future. Thanks again for everything."
April 7, 2008 - Lucille, Palm Coast, FL
"Debra, I received the cups today. Thank you so much for the sweet stones too that was extra special. One cup was for a friend 's birthday gift and one Grand Poobah was for my husband. I purchased my husband’s for Father's day from our dog - but after seeing his reaction to the friend’s gift I gave him his. He loved it !!!. Thanks again - I hope to visit you in the future. :-))" Best, Lucille
April 5, 2008 - Laura, Deerfield Beach, FL
"Dear Debra,
I thank you for your note and am happy I found your company on line. I particularly like your mantra – "A Live With Gratitude Company"
Gratitude is so important in my life and I am blessed to travel with like minded people who always encourage calling on gratitude everyday."
March 21, 2008 - Janene of E. Northport, NY
"Dear Debra,
I just opened my package and love, love, love my - "my dog is my heart" bracelet. First off... I'm 100% weirdly in love with my dogger Ruby and secondly... I'm actually having a procedure done on my heart next week and am so glad to have the bracelet in time. Your packaging and handwritten note was so pretty and truly an extra special touch. It was just so nice to open the box! I will recommend your site to others... and will certainly use it again for myself and gifts. Thank you for your excellent service.
Happy Spring to you too!
Janene"
March 16, 2008 - Kaaren of Silver Spring, MD
"Hi Debra,
Thank you for the prompt delivery and lovely packaging. I'm very pleased with my purchase. I had found this keychain in an order catalog many years ago and had given it away as a gift. I recently searched the web trying to find it and came upon it on your website. I was so excited. It's a lovely piece and makes a great gift. Nice to know that your shop is so close by. Next time I'm in your area I'll be sure to stop in to see what other treasures you may have.
Thank you, Kaaren"
March 8, 2008 - Marie of Alexandria, VA after hearing that La Muse won 'The Best of Alexandria' award for the second year in a row:
"YEAH!!! Congratulations, Debra!!!! So glad to hear it!!! It's great to see a store with such integrity and heart get the recognition it deserves!"
January 26, 2008 - Gina of Huntington Beach, CA "This store is really neat!"
January 25, 2008 - Lynn of Slinger, WI who purchased one of Joanne Sharpe's super fun signs:
"Hello! My sign has arrived and I hung it right away. It looks perfect! Thank you! And also, thank you for the little shine stone. This time of year worry stones come in very handy :) May I also compliment you on how you run and present your business? Very well done! -Lynn"
November 28, 2007 - Jessica of Goliad, TX (Comment on receiving a Kathy Bransfield necklace)
"Debra, I got my package today!! Thank you so much for the note, gratitude rock, and wrapping the box! I loved it! The necklace is for my sister for her college graduation and I know she will love it as much as I do. I think you just earned a customer for life. If I ever get to visit Alexandria I will make it a point to visit your store. Thank you so much. Jessica"
November 24, 2007 - Chris of Des Plaines, IL (Comment on Affirmation Bracelets)
"I received the bracelets and they are beautiful - well crafted, strong, and a lovely presentation. Thank you so much for the quick and personal service - I'm glad I found you through gifts.com. I'll be back!"
November 19, 2007 - Nicole of Flemington, NJ (purchased Emily Rosenfeld's Travelers Prayer)
"DEBRA!! You do amazing work! You told me this would be in (your store)on Monday. It IS MONDAY and it arrived (at my home). It's perfect, she will love it and I thank you very much!"
November 7, 2007 - Andrea of Maryville, TN
"Very kind, lots of personal and friendly communication about my order. Everything arrived quickly and was just perfect. I would definatley buy from LaMuse again!"
October 13, 2007 - Aidana serving with the USA Armed Forces in Iraq
"Awesome! Customer Service was exceptional. The owner contacted me personally regarding my shipment. I would recommmend this site to anyone looking for a unique gift!!
October 9, 2007 - Lisa of Erie, PA
"Debra,
Andrea received the necklace today and loved it. She said that she cried like a baby. A good thing considering she usually keeps it all inside.
Thanks for touching the lives of women when we need it most."
October 2, 2007 - Zoe of Birmingham, England (Note: Zoe was in our area visiting from England - La Muse special ordered for her 18 charm filled organza bags from artist Judy Vilmain and then sent them 'across the pond.')
"Hello Debra,
Today I have received my order of 18 organza bags (along with the lovely thank you pebble). I am thrilled with them and am sure all my girlfriends will adore them.
Once again thank you, doing business with you was a pleasure.
I hope one day in the not too distant future to visit my American friend again and when I do I will be sure to drop by your eclectic shop again.
With my very best wishes
Zoe"
September 29, 2007 - Kelly of Old Bridge, NJ
"Everything about this merchant was wonderful! My item(a necklace)shipped promptly and the pricing was lower than on other websites. The item is beautiful itself, and so was the packaging. It came with colored ribbon around a nice box with padding inside. The box was in a large store bag and had pretty paper around it. There was even a little painted rock that said Thank You on it. Such a pretty touch! It was as if I had physically shopped in the store. Every merchant that mails items should be so wonderful. Debra is lovely!"
September 2007 - Heard in the store
One Saturday morning a woman was in La Muse with her mother. They are here for quite a while browsing around and the daughter turns to mom and says, "I feel better about myself just being in here."
That is the coolest compliment ever! -Debra (owner of La Muse)
August 23, 2007 - Heather of Alexandria, VA
"Wow! Thank you so much for the personal note! This is truly the best customer service I think I have ever seen. I really appreciate it, and you can count on me as a repeat and eternal customer. I absolutely love your store, and I have bought several things there in person. I love this online option as well because I can send to my friends and family all over the country."
August 12, 2007 - Beth of Kansas City, KS
"Debra, Thanks so much for holding onto my necklace while we were on vacation. Since its arrival, I have been wearing it non-stop - it means a great deal to me and my friends. Both Stephanie and Pat are enjoying their necklaces - Steph wore hers on her annual sojourn to Texas to work at a summer camp for kids with cancer and Pat has worn hers to work everyday - and has received several compliments. Pat relayed to me that she'll be searching for other pieces in the future - I gave her your info!
Again, my thanks - and when I get back to northern VA, will come visit in person. Until then, I'll be shopping via the web....
Peace, Beth"
June 27, 2007 - Rachel of Alexandria, VA
"This store is the BEST!!"
June 26, 2007 - Michelle of Rehoboth, MA
"This was a wonderful experience. Debra went over and above what was expected. EXCELLENT customer service!!! I would recommend this store/site to anyone."
May 29, 2007 - Jennifer of Long Branch, NJ
"Thank you so much! I truly appreciate your special attention. Take care, and be well, Jennifer."
April 23, 2007 - Marjory of Elma, NY
"Debra, Thank you. The necklace arrived today, beautifully packaged. I'm glad I found your website. Marjory"
